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3. i) Contacts

How to add Contact in Outreach ?
Step 1 :

Tap the Add Contact button at the top right.

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Step 2 :

Fill in the form by entering the name and phone number.

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Press Save Changes once you’ve finished filling it out.


Step 3 :

You can now see the contact you added in the All Contacts list.

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  • You can expand the contact list to show more rows, up to a maximum of 50 rows.
  • You can also navigate between pages of the contact list, like going from Page 1 to Page 2.

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  • You can edit an existing contact to change the name or phone number, just like when you add a new contact.
  • You can also delete an existing contact if needed.


Sync the Contact :

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  • Click to refresh or import contacts from connected sources (e.g., phone contacts, CRM, WhatsApp groups, or external files).
  • Use this after adding new contacts outside the platform to bring them in.
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