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6. ii) Unofficial Connection

WaaPY Lite User guide

Please refer to this video tutorial:Step 1: Open WaapyGo to:Connection→ Add ConnectionSelect Waap...

Updated 1 day ago by Didi

6. i) Official Connection

WaaPY Lite User guide

This function is to link the web application to one or more WhatsApp accounts. The platform is de...

Updated 1 week ago by Kim Falah

12. Settings

WaaPY Lite User guide

1. General SettingsTo view general settings, click the General tab at the top.(Put screenshot her...

Updated 1 week ago by Didi

11. Permissions

WaaPY Lite User guide

1. How to Create a Permission GroupGo to the Permissions tab.Click the green + Add New Group Perm...

Updated 2 weeks ago by Didi

10. Queues

WaaPY Lite User guide

1. How to Add a New QueueGo to the Queues tab.Click the green + New Queue button in the top-right...

Updated 2 weeks ago by Didi

4. Quick Reply

WaaPY Lite User guide

This feature is useful if you would like to preset some common replies that a member of staff can...

Updated 2 weeks ago by Didi

7. Users

WaaPY Lite User guide

1. How to Add a New UserGo to the User Management page.Click the green + Add User button in the t...

Updated 2 weeks ago by Didi

9. Integrations

WaaPY Lite User guide

1. How to Add a New IntegrationGo to the Integration Management page.Scroll down and click the gr...

Updated 2 weeks ago by Didi

5. Labels

WaaPY Lite User guide

1. How to Create a New LabelGo to the Labels tab.Click the green + New Label button in the top-ri...

Updated 2 weeks ago by Didi

3. Contacts

WaaPY Lite User guide

3.1 How to Add ContactsYou can add contacts in two ways:Manually: Click the green + Add Contact b...

Updated 2 weeks ago by Didi

2. Tickets

WaaPY Lite User guide

2.1 Finding Your ChatsChats are sorted into simple categories:Inbox: Your open chats. It has two ...

Updated 2 weeks ago by Didi

1. Dashboard

WaaPY Lite User guide

This is the default screen after you login to the platform. You will see a summary of the number ...

Updated 2 weeks ago by Didi

3. Business Portfolio Info

Meta Official & WhatsApp Cloud API Reg...

Important:This step should be completed before proceeding to the next step, as it ensures your bu...

Updated 3 weeks ago by Kim Falah

2.1. Invite People to a Business Portfolio

Meta Official & WhatsApp Cloud API Reg...

You can invite people to join your business portfolio and assign them assets to work on.Before yo...

Updated 3 weeks ago by Kim Falah

2. Create a Business Portfolio in Meta Business Suite

Meta Official & WhatsApp Cloud API Reg...

Before you beginYou need a personal Facebook account. This will be used to log in to Meta Busines...

Updated 3 weeks ago by Kim Falah

1. Required Business Documents

Meta Official & WhatsApp Cloud API Reg...

SSM Business Certificate or Bank StatementMust mention:Company nameDirector nameBusiness addressD...

Updated 3 weeks ago by Kim Falah

13. Reports

WaaPY Lite User guide

Here is the basic user interface of the Reports. You can search the report by inserting the Ticke...

Updated 3 weeks ago by Didi

8. Templates

WaaPY Lite User guide

Sync the templates from the meta side by clicking the “SYNC TEMPLATES” button.You can open or clo...

Updated 3 weeks ago by Kim Falah

How to create template from Meta Facebook Business Account

WaaPY Lite User guide

Updated 3 weeks ago by Kim Falah

How to Blast Campaign in Outreach and Reply in WaaPY Lite

WaaPY Lite User guide

Updated 3 weeks ago by Kim Falah