Search Results

You may need to verify your business in Meta Business Suite to access certain advertising, developer, billing, or spending options.Note:Business verification is different from Meta Verified for businesses. Verifying your business in Meta Business Suite does no...

Important:This step should be completed before proceeding to the next step, as it ensures your business details are properly filled in within the business portfolio.StepsGo to Business info. The Business Portfolio Info page will be displayed.Under Business det...

Can refer here:

Overview :Total Contacts :- Shows the total number of contacts in your account (e.g., 240).- The smaller text below indicates how many were added last month (e.g., 200 from last month).Total Campaigns :- Displays the total number of campaigns created (e.g., 17...

This is the Connection page in Waapy Outreach, showing the same connections as in Waapy Chat.1. You can see a list of all connections available in Outreach.2. 2. You can check whether a connection is active or inactive.3. Click Configure to go to the settings ...

How to add Contact in Outreach ? Step 1 :Tap the Add Contact button at the top right.Step 2 :Fill in the form by entering the name and phone number.Press Save Changes once you’ve finished filling it out.Step 3 :You can now see the contact you added in the All ...

How to Create a Campaign in Outreach ?Step 1 :First, set a name for your campaign ( we suggest to create campaign name same like contact list name ).Choose an available/active connection.Step 2 :Select the contact list you created for sending blast messages (y...

This is the Report page for your outreach 1. You can filter reports by date.2. You can view information from your outreach, including total messages, total cost, deliverability, and new contacts.3. You can check graphs showing sent and failed blast messages, a...

The Background Job is where you can view the processes happening behind the scenes in Outreach, giving you a general overview of all activities.1. You can press the Sync All button to trigger all related processes in Outreach.2. You can refresh the Background ...

Waapy now has a new feature in the Reports page related to CTWA (Click-to-WhatsApp Ads). To learn more, you can refer to the recording below.Blast the message out regarding the CTWA featurehttps://youtu.be/R2SzxCnOpu8

Step 1 : Create a template in Templates pageClick button Create TemplateStep 2 : Basic Information- Name the template you want to create Template's Name must be lowercase, start with letter, and contain only letters, numbers, and underscores- For the language ...

How to Create a Campaign in Outreach (Unofficial) ?Step 1 :First, set a name for your campaign ( we suggest to create campaign name same like contact list name ).Choose Waapy Platform and pick any available connectionStep 2 :Ratio Split: This feature is used t...

This is the default screen after you login to the platform. You will see a summary of the number of tickets In Service, Pending and Closed. It will also show a chart of the number of tickets coming in for the day.

2.1 Finding Your ChatsChats are sorted into simple categories:Inbox: Your open chats. It has two parts:Working On: Chats that a staff member is already talking to.Pending: New chats waiting for someone to answer.Resolved: Chats that are finished and closed.2.2...

3.1 How to Add ContactsYou can add contacts in two ways:Manually: Click the green + Add Contact button to type in their details.Import/Export: Import many contacts at once using a file, or download your contact list.3.2 Importing Contacts from a FileTo upload ...

This feature is useful if you would like to preset some common replies that a member of staff can use when handling a ticket. This can be used to standardize commonly used replies such as asking customer to wait while an appointment is being made, thank you me...