4. Templates

Step 1 :

- Create a template on Templates page

- Click button Create Template

Step 2 :

- Name the template you want to create
Template's Name must be lowercase, start with letter, and contain only letters, numbers, and underscores

- For the language part you can choose depend on your templates content , if you want to create Malay content then you can select as Malay language

- For the category is depend on you to place your template under Marketing or Utility category

- Choose the connection

Step 3 :

- Then , you can add Title and you can attach Image , Video and Documents to be your Header of the template content

Step 4 :

You can use placeholders like {{1}}, {{2}}, etc., to insert dynamic content into your messages. These placeholders will be replaced with actual values when the message is sent.

Example:

"Hello {{1}}, your order {{2}} is ready!"

• {{1}} will be replaced with the recipient’s name.
• {{2}} will be replaced with the order number or any relevant information.

Result:

If {{1}} = John and {{2}} = #12345, the message sent will be:
"Hello John, your order #12345 is ready!"

Tips:

• You can use as many dynamic parameters as needed ({{1}}, {{2}}, {{3}}, …).
• Make sure the correct values are provided for each parameter when sending the message.