4. ii) Templates (Engine)

Step 1 :

Create a template in Templates page

Click button Create Template

Step 2 : Basic Information

- Name the template you want to create
Template's Name must be lowercase, start with letter, and contain only letters, numbers, and underscores

- For the language part you can choose depend on your templates content , if you want to create Malay content then you can select as Malay language

- You can choose whether to place your template under the Marketing or Utility category.

Step 3 : Header

- Then , you can add Title and you can attach Image , Video and Documents to be your Header of the template content

Step 4 : Body

You can use placeholders like {{1}}, {{2}}, etc., to insert dynamic content into your messages. These placeholders will be replaced with actual values when the message is sent.

Example:

Dynamic Variables

"Hello {{1}}, your order {{2}} is ready!"

{{1}} will be replaced with the recipient’s name.
{{2}} will be replaced with the order number or any relevant information.

Result:

If {{1}} = John and {{2}} = #12345, the message sent will be:
"Hello John, your order #12345 is ready!"

Tips:

You can use as many dynamic parameters as needed ({{1}}, {{2}}, {{3}}, …).
Make sure the correct values are provided for each parameter when sending the message.

Spintext

Spintext is supported for unofficial templates. It allows you to generate variations of a phrase automatically.

Use {{hi|hello|hey}} to randomly select one of the options.

1. Spintext (random selection):

{{hi|hello|hey}} there!

Possible outputs:

hi there!
hello there!
hey there!

- Footer text is optional